Returns & Exchanges

At Kent Service Center, we are committed to ensuring your sporting gear meets your performance standards with our 30-day hassle-free return policy. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges on all unused equipment.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the gear is unused and includes the original packing slip.

• 3.
  Ship to Service Center

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for secure transport back to our facility.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the condition of the returned equipment, we will process your refund or exchange within 5-7 business days.